Please feel free to contact us. Our email address is: email@example.com
How can I place an order?
- Please click on “View Product” when scrolling over the product you are interested in purchasing
- You can find the delivery cost of the order by clicking on Delivery Info
- If you would like to buy the product, please click on Add to Basket
- You may then either continue shopping, click to View Cart or simply Check Out
- Check Out will take you to the Billing and Payment page
- If you hover over the items in your cart, you can amend the items
- When you are happy to proceed, please click proceed to Paypal
- You do not need a paypal account to pay for items you can check-out as a guest through Paypal
- Items need to be paid for to complete the order.
Can we find Little Country Lane designs anywhere else?
We create all of our designs so they are unique to Little Country Lane.
Where are Little Country Lane products printed?
We screen-print our ‘Hand-Printed’ range in-house. A select group of British printers create our stationery and other printed textiles.
What should I expect when I receive my products?
Our products will be carefully packaged to ensure they arrive with you in pristine condition. Our hand-printed range is printed on beautiful linen union fabrics, our stationery on high quality papers and our other textiles on 100% cotton fabrics.
Where do you deliver?
We deliver to Mainland UK. In the future we hope to extend our delivery capabilities.
Which language(s) is your site available in?
Our site is only available in English but we hope in the future to be able to offer more language options.
When will I receive my order?
We aim to dispatch orders within 1-2 business days after receipt of payment and for you to receive your package within 5-7 days from placing an order (at busy times of year this may take longer).
What should I do if my order doesn’t arrive?
If your order has not arrived after 7 days, please contact us at firstname.lastname@example.org
Returns and Refunds
We hope you are very happy with your item(s) but you do have the right to cancel your order up to 14 days after receiving your products. All items must be returned within 30 days of receipt in their original packaging in re-saleable, as new condition. When we have received your returned item(s) we will check the item(s) and aim to refund the purchase price within 3 working days of receiving your return. We recommend that items are returned using a traceable postage service (for example free certification of posting via the Post Office) so that all items can be traced and delivery confirmed. Items not received and lost in transit cannot be treated as returned. On receipt of the items, the purchase price will be refunded but delivery and return postage costs are the responsibility of the buyer. If the item delivered by us arrives and is faulty or damaged, please contact us as soon as possible to organise a return and refund. In the case of faulty or damaged items being sent to you by us, we will refund (after receipt of the items) the most economic certified return postal costs. All refunds will be made to the original payment card used for the purchase. Please include the order number found on your despatch note with your return and ensure your contact number(s) are given so that we can easily contact you and deal with any issue as quickly as possible.
How can I find out about new and upcoming products and offers from Little Country Lane?
Please sign up for our newsletter by adding your email address and clicking ‘Subscribe’. This information can be found at the bottom right hand corner of our website or below for mobile users. We can also be found on Facebook and Instagram.